Privacy Policy
Effective date: 3 September 2025
This Privacy Policy explains how Go On Travel Liverpool (“we”, “us”, “our”) collects and uses your personal information when you use our website, submit a booking form, or contact us. It also explains your rights under the UK GDPR and Data Protection Act 2018.
1. Information we collect
1.1 Data you give us
- Name, email address and phone number
- Pickup and drop-off addresses
- Booking and travel details (dates, times, flight numbers, luggage)
- Payment details (processed securely by third-party providers)
1.2 Data collected automatically
- IP address, browser type and device information
- Pages visited and time spent on our website
- Security and technical logs
1.3 Special category data
We do not intentionally collect special category data. Any accessibility information you provide (e.g. wheelchair access) is used solely to fulfil your booking.
2. How we use your data
- To manage and complete your booking
- To communicate essential journey information
- To process payments and prevent fraud
- To improve our services and website
- To comply with legal and regulatory obligations
3. Legal basis
- Contract: to provide your booked service
- Legitimate interests: operating and protecting our business
- Consent: where required (e.g. cookies)
- Legal obligation: licensing, tax and regulatory compliance
5. Data retention
We retain booking data only as long as necessary to fulfil the service and meet legal, accounting and tax requirements.
7. Data security
We use appropriate technical and organisational measures to protect your data. While no system is completely secure, we take data protection seriously.
8. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, email info@goontravel.co.uk. You may also complain to the ICO at www.ico.org.uk.
9. Data transfers
If personal data is transferred outside the UK, appropriate safeguards are applied.
10. Children’s privacy
Our services are not directed at children under 18, and we do not knowingly collect their data.
11. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact
- Email: info@goontravel.co.uk
- Phone: +44 7359 576452